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My refrigerator seems to get cool ,but not cold, What could be the problem?

I have a side by side Kenmore refrigerator that is getting cool, but it doesn't seems to be getting real cold. It has been doing this for the past few days. This evening I noticed that it is taking the freezer a long time to freeze water to make ice. What could be the problem because the refrigerator is only 3 years old?
Shannan Williams, October 2004
It's broke.

Bennett, December 2004
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