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Where can I find parts for a Ritetemp log heater RTL300TQ?

My heater will only stay lit for about 2 to 3 minutes. We have cleaned it and our gas man has cleaned it. Help!
Ann M., October 2009
link to the .xls file no longer works


T.Cooper, January 2024
SilverFoxDan, thank you for the advice. How does one take this thing apart to replace a thermocoupler?

CT, October 2022
LOOKING for new parts to my Ritetemp rtn300tq ventless heater new logs and burner

mike vallante, December 2015
HI ann
Re ritemptlog heater,telepone gas appliance spares,,01722
702755,very helpful people.

ronnyb, November 2009
I assume you get the pilot lit ok but it goes out and so does the stove?

It may be a dirty or defective Thermocouple. I know you said it was cleaned but it may be worth a shot to focus on the thermocouple. You can try this...


1. With the Pilot out, take a stiff tooth brush and clean the thermocouple (sides and tip). This is the item that looks like a round metal stud (not the spark tip) to the right on the pilot assembly as you look at the assembly from the front.

2. after cleaning, Light the pilot. It should have about a 1 inch flame that either touches or comes very, very close to the thermocouple. (The thermocouple is a safety device that senses a constant flame from the pilot and, in some designs, powers the O2 depletion safety assembly. Working right, if the pilot goes out, it causes the gas to shut off. When defective, it falsely thinks the pilot is out.

Give it a try. I have to clean mine every year before winter or it does the same thing.

The Thermocouple takes a ton of abuse and they can go bad. If you have tried the above suggestion and it does not work, you may want to get another thermocouple and, if you are qualified, replace it or have it replaced. After tons of research, I found a parts reference list at:

www.worldmkting.com/support/documents/GasParts-Misc.xls

Look at line 110 for parts listings for this model.

I then did a search for the called out thermocouple and found them at:

empireheaterparts.com

ND0803-8 Thermocouple 1x $14.95 each.

Hope this helps, if not, it could be a defective O2 depletion sensor (ODS) the same web site has these as well.

ND1908X800X9 ODS Pilot 23.95


Good luck! -Dan

SilverFoxDan, October 2009