Since I got the Delonghi oven, the main element has warped with the heat and has finally given up the ghost, I've phoned Repair care who were no help what so ever and I can't believe Delonghi don't have a help line for customer care. Does anyone know of anyone near Leicester who can fix the element?

Seamus O'Brien, November 2009

If it's not under warantee and you want to DIY go to: www.espares.co.uk.
You will find they have replacement elements and if you click on the Home Page 'advice centre', you can select a video which will show you how to fit an oven element

Geoff inside Wales, November 2009