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no heat from tumble drier zanussi tde 4234?

the program starts as requested, stops also, forward and reverse action working also ,door switch working but no heat from heater elements , but there is power to it but heater elements dont get hot (mate touched it while it was running and got a shock of the coils in heater element the wally) all lights working and low heat and buzzer working just no heat ? all heater coils look intact and all terminal`s from power supplyare still connected to coil ends! any sugestions what is wrong ???
andrew hessey, November 2009
My door handle has come apart on my Zanussi TD 163 ... anyone know how to put it back together please

Gail Hotston, November 2009
remove the heater and check the 2 stats on the back of it are closed circuit with a multimeter.inside the drum at the front is another thermostat and these can blow.again they should be closed circuit.check with a multimeter

ck, November 2009
link Click here to see other fixes for Zanussi.