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whispertone kenmore vacuum?

My cord is stuck behind the pulley wheel and no flathead screwdriver is working. How do I get into my vacuum to fix it?
lyn, November 2009
Yeah Brent, I have waited for over 12 hours to get an answer. I finally had a neighbor come over and got it to work. Oh well!!! What does one expect for free??

lyn, November 2009
Well I guess you didn't hear me!!~!!! I am done with this stupid website.... I asked if you could help me find a owners manual for Kenmore 116 vaccum. NEVERMIND!!!!!!! I have now spent an hour and 45minutes trying to get an answer so again NEVERMIND

Brent, November 2009
link Click here to see other fixes for Kenmore.