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Navman N40i charger does not connect?

Help! My Navman N40i charger will plug into the unit, but I have to push it REALLY hard for the charge light to come on. It works (or doesn't work) the same with both the computer charger and the car charger. I'm hoping it's a minor fixable problem -- Navman wants more to fix it than I paid for it!

thanks!
Helen, November 2009
link Click here to see other fixes for Navman.