i also have a hotpoint wf 840 it arived today, on the first wash attempt, we got h20..this is a water fault, we checked everything , all ok..but still filling and emptying at same time..switched off, then on again, and got f-08, called hotpoint service and was told this was a heater relay fault, being 1 hour old i asked to have the thing swaped asap or next day at the latest, hotpoint said that the customer service dept would call me back within 48 hours!!, funny thing was i was speaking to the service dept at the time...very arogent lady says, we cant swap it until we call back within 48 hours...i reply you are not listening i require my machine changed within 24 hours not a stall call in 48 hours.or i require my money back and you can push this where the sun dont shine..lady says you
are very ignorant we shall call back in 48 hours......i slam down the phone , call the store, who instantly refunded my money and i ordered a zanusi machine.....hotpoint service sucks even more than their cr*p machines.....avoid them or be treated like soiled laundry!!
john davies stalybridge uk
john davies stalybridge uk, March 2007