Whirlpool is now going through a lawsuit over their icemaker issues on the side by side refridg. I encourage you to go to this webiste fill out this form and submit it. Also give them your model and serial #. Several consumers have complained and whirlpool has done nothing thus far to make this right. I hope this helps you. Here is the website:http://www.lawyersandsettlements.com/case/defective-whirlpool-refrigerators
Missy, March 2007
