My husband cut a wire on the alarm system,alarm went off and the tamper light came on.
We tried to reset it a few times, But the tamper light stayed on and the keypad has stopped working all together causing a fault lockout which we need to call the installer for the anti-code but we moved into this house a year ago and don`t have any contact details.
Can anyone help please.
I have a ACD Accenta+ alarm system.
Thank you.

June, December 2009

It sounds like you have broken the tamper loop, you need to reconnect the broken wire and see if that unlocks the keypad, also you may have shorted a 12volt supply to a device when you severed the cable. If this is the case you will need to replace the blown fuse in the main panel. Hope this helps

JS, December 2009