Had a bF code on our alarm this morning - usually inputting our customer code clears this and the internal siren won't come on again. I had to keep putting the code in for about an hour before it finally shut up (it kept going off every 2 mins)

In the past we've called someone out from yellow pages - cost was around £80 last time (3 years ago). Previously it was about £50. So this time I've changed the battery for a yuasa NP7-12 and input our code again, but the panel is still showing rr and not going to --

Now I'm sure the 2 different guys from yell wouldn't have know what the engineer code was, so I tried 07890 but this didn't work. A few more presses later the outside alarm sounded, so I pressed 0 and that stopped the external from sounding

Current status of the panel is fault and service are both on with Lt flashing. Does this mean I haven't closed the lid properly, or is it just still showing the last condition that triggered an alarm i.e. from when I took the cover off to change the battery. (I did take the cover off a while back to look at the model of the battery, siren went off and when I put the cover back on, I put our code in and it cleared fine)

Is this going to need someone to fully reset and re-programme? I hate to fiddle too much in case the internal or external sirens go off again

Mike, December 2009

Lt stands for lid tamper, make sure that you have put the lid on properly. When the panel shows rr, it means Reset Required, press clear or tick, depending on the type of keypad you have until it displays --, although i thought you had to press clear until rr was displayed and then entered your code to reset it

josh, December 2009

Poor Mike, this is a fine example of alarm companies ripping of the general public, If you need an engineer reset its not the end of the world, do you have a 9800 or a 9800+ as the plus is easier to reset the engineer codes to factory set.
Give me a call and all should be resolved in 5 mins ish.
Regards
Nick 07842 480037

Nick, December 2009