Both Clean filter and empty water LED's come on and they are both clean and empty. This happens after 30 seconds. I have tried to reset with no joy.

Any ideas out there?

Steve Wills, December 2009

Thanks for your help CK. I have just discovered that the belt has snapped. I await an engineer.

Steve, December 2009

switch off appliance with on/off switch on the fascia panel.shut the porthole door.select delicates program on program dial.press and hold the buzzer cancel switch whilst switching appliance ON.Hopefully it will bleep and go in to a test mode.open the door and touch the bars with a wet cloth.it should buzz.if it doesn't then this is your problem.prize the metal bits out and clean the connections sometimes works

ck, December 2009

if it has 2 metal bars just bellow the bottom door inside then this MIGHT be your issue as they have to sense wet washing to make the appliance work otherwise it will turn of after 30 seconds.short them out to try a test run

ck, December 2009