aparently all frost free freezers do freeze up after a while, now the problem with this is the freezer still works fine when the freezer is froze on the ellements, but because the fridge uses the cold air from the freezer to cool the fridge the air is trapped and cannot circulate, but if you move the ellemant this apparently stops the problem and the fridge will work still. Is this correct, or will it just need manually defrosting when it freezes or can it be mended thx

Sam Tuck, December 2009

Hotpoint fridge/freezer - fridge freezes food, freezer wont, what could be the problem?

Jay, February 2010

Hi, Sam
A frost free freezer should automatically defrost itself,You are correct about some models using the cold air from the freezer to cool the fridge but the elements shouldn't have to be moved & if there is an exessive amount of ice on the freezer evaporator(part that makes the ice)them there is a fault because the freezer should defrost this ice itself.

www.candmdomesticappliances.co.uk, December 2009