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How can I fix my broken G-Plan Chloe mechanical recliner?

I have 2 broken G-Plan Chloe mechanical recliners. One needs a replacement cable, the other requires a complete assembly together with a cable. When can I buy replacement spares?
John Dalton, December 2009
I have a similar problem and have had to order a new cable from G Plan through a local retailer. It takes ages.

Frustrated Chloe owner, October 2013