While toasting I discovered that my toaster was smelling and burning bread crumbs, I turned it upside and removed crumbs but burning got worse. Now when I switch it on smoke and burning smell comes from underneath the toaster. I can't get the bottom screws removed as they have unusual head.

Gerry Feighan, December 2009

To remove the screws from a Breville Toaster, find an cheap flat blade screwdriver and file a slot in the middle of the blade deep and wide enough to clear the indent in the screw head.

Repairman, November 2013