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Do mercedes sprinters have heater plugs, ?

I have a sprinter 311cdi, in weather about freezing the only way it will start is to jump start it . The pre heat dashboard light is working but it does not appear to be pre heating the engine.
Mike Turner, December 2009
yep 1 for each cylinder remove engine cover from inside the vehicle for better access remove glow plug and test

wirecutterman, January 2010
link Click here to see other fixes for Mercedes Sprinter.