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Do mercedes sprinters have heater plugs, ?

I have a sprinter 311cdi, in weather about freezing the only way it will start is to jump start it . The pre heat dashboard light is working but it does not appear to be pre heating the engine.
Mike Turner, December 2009
yep 1 for each cylinder remove engine cover from inside the vehicle for better access remove glow plug and test

wirecutterman, January 2010
link Click here to see other fixes for Mercedes-Benz 311CDI.