Upon moving into our new home the alarm panel (Scantronic 9834) showed a Sr fault (total power failure). The battery was replaced as the unit had a note on it saying new battery required. The control panel now shows power and button B on. I have a copy of the user manual but do not have the original access number so I cannot access any functions- Can anyone help?

Mark, January 2010

Because Mark if you lived in my district i could help you but since you obviously dont need any, dont worry.
Your have to call a company out which will cost you about £150 as your probably a non-contracted customer,
Maybe this will teach you not to diss an engineer who is trying to help you.
Happy New Year.

Nick, January 2010

Umm..poor Mark.... Im curious too...... why do you need to know where I live???

4" x 2" plank, January 2010

Umm poor Mark, I went to a customers house today that had an odd fault similiar to yours. A lot of engineers set these up as engineer reset, that may not be the reason though,
Im curious where you are, But what you have is a great panel and im sure your problem can be resolved easily.
Regards
Nick 07842 480037

Nick, January 2010