I have owned this machine for a year now and am VERY disappointed in the problems I face with this machine becoming unbalanced with heavier loads. I bought this expensive, large capacity machine so I could do quilts, throw rugs, etc. I spend SO MUCH TIME trying to manuever one queen sized quilt. I just...finally got the machine to finish the cycle. I am only 5' 1" and the tub is very deep so it is diffiult for me to bend over the basket to try to move a soaking wet quilt to the point it will eventually spin the water out! VERY FRUSTRATING! I liked my much cheaper and 10-year old Kenmore washer much better!!
Marilyn De Block, February 2011