Since the gas ran out yesterday in my house the boiler wont work properly , Ive since put gas in but the boiler wont run properly , its a Glow worm Betacom 30c , when I reset it the boiler it will fire up and light for about 30 seconds but then the flame goes out , ive tried resetting it a number of times now but still no luck , I thought the pipes may have frozen up but im getting full running water coming through both my hot and cold taps both upstairs and downstairs , the boiler is under warranty but im probably going to be looking at good few days until a glow worm technician can come out because everyone seems to be having problems with this cold weather at the moment , does anyone have any ideas what the problem could be.

Thanks

Gaz, January 2010

Heating comes on upstairs but none downstairs what is the fault please.

mrs betty burton, January 2014

Heating comes on upstairs but none downstairs what is the fault please.

mrs betty burton, January 2014

We have a glow worm fuel saver 50. Pilot light goes out occasionally during heating and hot water programme. It relights easily and is then ok for about 24 hours and then goes out again.
There is no problem with pilot light when in hot water programme only.
I was thinking it may be a thermocouple problem.

Derek, October 2013

I've just replaced the extractor fan on the boiler (Ultimate 80 FF) and the boiler fires up and runs smoothly but the fan gets very hot after only a few minutes - can't hand touch it. Is this normal?

rob young, July 2013

most common problem is frozen condesate pipe, give that a wee check.

Ian, January 2010