My parents are unable to set alarm, none of the keys on control unit work? (although it's light up) the PIR's they flash with movement, but thats all?

Keith, January 2010

cannot reset after poer cut

dave, February 2010

CANNOT RESET AFTER POWER CUT (twice) ALL LIGHTS ARE ON PANEL BT NUMBERS PAD SEEMS DEAD

DAVE, February 2010

my second suggestion is then that alarm could have froze

power the alarm down by mains first then battery

power back up with battery first enter your code and see if it works again if it dosent leave the alarm switched off and you will have to see if you can get another number pad for it if it does work enter your code switch the mains back on put the lid back on and press reset if it works your laughing

let me know if it works

thanks Death

Death, January 2010

Hi, Had a look at key pad plug and it is pushed in firmly

Keith, January 2010

open the main panel and find where the number pad plugs in see if thats plugged in properly

Death

Death, January 2010