This model is junk. Sorry you bought it. The brush roller heats up on the ends, and the plastic end cap melts/welds to the roller. Then the it will not turn, and breaks the belt. Have to buy new belt and roller. 30-35 bucks. It will happen again. Now you've put almost have back in what you paid for it. Lose it now before you sink more $$ into it.
Jim, February 2010