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How can I get my NAV55E to work?

My Nav55E has a new fault - When I type a destination in sometimes it works and directs me but then freezes and states "Your position can not be found on a digitised road" - this fault can occur at any time even on a motorway. This is not connected to the signal as the strength shows as strong.
Graham, January 2010
link Click here to see other fixes for Uniden NAV55E.