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Hotpoint fridge freezer FFA71 frost free?

Red warning light freezer high temperature has come on and been on for nearly two days. Freezer part of fridge is less cold and food is melting (ice cream) and the top part is freezing the food, two pints of milk is rock hard! I have tried to adjust the buttons on the front of the fridge, but it's the same.
Heidi, January 2010
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