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Navman S100 Software problem?

I bought S100 in June 2009. Sent back to Navman who re-loaded the Maps but it keeps displaying wrong ETA. To go house to house 27 miles it gives me '24 minutes to go'. Explained to Navman several times but they say it is normal which is not. My old iCN330 gives me 41 minutes travel time which is spot on. Any help?
Baz, February 2010
Navman s100 start screen locks up how do I fix it

Jim Preston, June 2012
link Click here to see other fixes for Navman.