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bt synergy 5500 cordless phone?

there is no dialling tone on my phone each tme i press to diall theres this secrecy thingis on i cant put it off and it is locked and i cant unlock it can u please help me to unclock and take put it off from secrecys
sally, February 2010
always an engaged tone

ann, October 2011
link Click here to see other fixes for BT.