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How do I stop the 'unset' light flashing on a Veritas remote keypad? ?

I turned off the alarm this morning, but the 'unset' light flashes constantly, preventing me from re-setting the alarm again.
I've tried the 'reset' button, but this doesn't work.
Thanks in advance.
alison, February 2010
link Click here to see other fixes for Veritas R10.