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my hoover vision hd vhc 391t has flashing filter light?

everything working fine until filter light started flashing. We cleaned out all filters as usual but light is still flashing after it has been switched on for about 20 seconds and it will not then warm up. Im sure it is something simple but hoover wont tell me antyhing just want to send out an engineer and charge me £109.......
Chris, February 2010
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