The fuel cock has snapped off and I need to replace it does anyone know a number or company where I can obtain a spare Thanks

Paul, March 2010

If you need spares for Powercraft Generators we have them in stock. We are also happy to advise you on fault finding and repairing if you need it. To purchase parts please see our website.
http://generatorguru.com/categories/Make-%26-Model/Powercraft/

Generator Guru Ltd., March 2015

Where can I get a repair manual for:-
PowerCraft Generator 720.
240 volt output drops to 50volt even on very light loads

kevin, March 2013

My Powercraft 720 fuel tap also broke. I took off the tank then with access to the on/off tap i cut a screwdriver slot in the tap so i could turn it on/off with a screwdriver. Problem solved.
I would like to get a new tap but i cant find any details for spares anywhere. The 720 version is replaced by the 850w so the part should be the same, but where do you buy one ??????

Dennis in Shepperton, May 2012

i have the same problem,try generator guru on internet

dinky do, January 2012

Don't bother calling the helpline, they are of no use at all. Don't know who made the generator, don't know where to get parts. In fact they don't know anything of any use at all. "Check on the Internet," she said. If you have the original receipt, the store where you bought it might be able to help. End of useless and expensive 'phone call - I was calling from France, and got a five minute music-hold as well!

Stu Hillman., March 2010

Well, don't bother calling the helpline - they are of no use. They don't know who made the generator, don't know where you can get parts - "Look on the Internet, she said." In fact, they don't know anything of use at all. If you have the original receipt the store where you bought it might be able to help. End of useless and expensive conversation - I was calling from France and got a music-hold for five minutes!

Stu Hillman., March 2010

The product help line in the UK is 08707-323-023.

I've just had the same problem - the lever is too weak. Mine is stuck open so I suppose I'll leave it that way.

Stu Hillman, March 2010