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what could be the problem with my bosch wtc84101 tumble drier?

my two week old tumble drier fails to drier thorouhgly after being through all the pre-set programs as well as taking a set of clothing through 3 cycles of 60 mins.even the very dry program comes out with the clothes very dump.the condenser does not get full so I am a little bit at a loss.the fluff flash does not flash at the end of the cycle either.any help?
saintodysel, March 2010
link Click here to see other fixes for Bosch.