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how to fix my cell phone?

my razor cell phone will not work after charging it all it does is when you turn on the power it stays on and the front inside screen says hello moto and stays ther you can not push any buttons and when i take out the battery pack from the back and put it back in it does the same thing
VANESSA, March 2010
my screen not working it touch screen and when i press on it it dosnt work at all

sophie, April 2010