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How can I mend my Hoover Performa 1100?

The normal 40 wash seems to be working but the clothes are coming out after with a soapy residue feel to them and washing powder marks all over. What is causing this problem and how can I fix it?
Serena, February 2004
my hoover 1100 washes the clothes. but will not drain out the water and does not spin. and there a lot of water is still left in the drum. how do i check if something is stuck in the drum. i think this happened about 3 years ago i called a plumber who charged £60. just to take out a coin that had got stuck. any advice would help before i call out a plumber.

jack, October 2008
spray with gunk and rinse with meths and vinegar 50/50. this will clear the felch pipes and your rinse will be ready ....

engineer, December 2004
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