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Neptune Exotic 9.5kw water not heating up?

I have had the above shower for about 6 years and it has been working fine until this morning with the water only having a little warmth to it no matter how i adjust it.

When I had my shower yesterday there was a noticeable humming noise from the shower unit and it hasn't heated up since.

I have a combi boiler (Biasi) and this is working fine, hot water out of the taps and to the radiators are not a problem.

Will this be a heating element or something else?

Thank you in advance for any help!
Alex C, March 2010
the boiler is not related to the shower at all.
check the resistance on the heating elements with a multi meter.

sounds like ones failed

hi-spec plumbing & heating (essex), March 2010