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Using fobs with Galaxy 18 alarm?

I have a Galaxy 18 alarm and after getting bad service from ADT I decided to manage the alarm myself. I had to do a factory reset.

I've run in to a couple of problems and reading the engineer manual has not helped. The most important one is that I want to set the key fobs to work again.

I can add users, change levels, set PINs, etc. But I can't work out how to set users up with their fobs again. We have one main key panel at the front door and in-built is a fob reader. The manual suggests setting MAX number and such like. I have MAX enabled and I have tried setting a couple of different users with different levels (2 and 3) with a fob using the number written on the fob. I have set the MAX function to Timed Set. But when I hold the fob to the keypad it makes one short beep to say it's seen the fob but does nothing.

What I would expect is to be able to go to user codes and program in a fob by putting it in learn mode and holding the fob. But I've not used Galaxy before.

Any ideas please?
Daniel Barron, March 2010
Go onto were you enter the new code for the user and instead of entering the code press 1 and a together let go and then present the fob to the keypad as if you were setting it, you should get a double bleep confirming its been programmed.

Cal, April 2010