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Pro-Form 14.5 QM not working correctly?

I have a Pro-Form 14.5 QM treadmill model number: PETL63520. When weight is placed on the belt, it slips. The drive belt and pulley continue to turn and the walking belt and front roller stop. Any advice would be appreciated.
Tony, March 2010
Rollers not moving

geraldine prior, June 2011