I have a Zanussi ZJD1219 which comes up with an E20 error when I try to user the dryer. You can see water in the drum. If I drain the water manually the dryer works okay. I cleaned the filter, but this made no difference. I also removed the drain pump and checked the impeller rotates freely, which it does. I checked the drain pump motor coil and thermal cutout with a DVM and both of these look okay (178 Ohm and 0.3 Ohm respectively). Where should I look next? Is there a drain 'valve' or similar on the drum?

Paul H, March 2010

connect the drain pump to the mains and see if it rotates as it might be a mechanical fault as opposed to an electrical one as the ohms reads are correct.this could also be a faulty main control pcb.also make sure the drain hose is clear

ck, March 2010