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veritas 8c keypad problem?

hello
i have just moved into a house with a Veritas alarm. From what ive read on the net i think its a Veritas 8 alarm. The keypad is lit and it shows a red lite under Zone 1. I know the code but when i press any key on the keypad there is no indication, i.e. no beep etc. The previous owner assures me the alarm worked fine,
any ideas?
regards
markd, March 2010
hi Joe,
thanks for your response but I tried the specified number but it never rings ??

Can anyone else assist/advise on this problem?

thanks in advance
Mark.

markd, June 2010
Hi Mark, give me a call, I think a call help, it will only cost you a phone call, if I am working outside my hours, my wife will give my shifts, so you can call back.

Joe, Alarm Engineer, Skegness, Tel 07525922917, May 2010
link Click here to see other fixes for Veritas 8.