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How can I fix my AEG (Electrolux) F/Freezer Model Santo 9 18 42-4i?

We have two side by side built in AEG F/Freezers (fitted per instruction manual). One of these has now broken down on three occasions failing to retain temprature in the fridge. The only solution, once every 5-6 weeks is to defrost the freezer section, leave everything empty for a couple of days and re-start. All well for another 5-6 weeks and then off again. Assume these maybe a build up of ice somewhere preventing circulation from the freezer to fridge but local repair company could find nothing wrong.
Graeme McCallum, April 2010
defrost heater could be open circuit.sensor could be faulty or a bad connection to sensors or heater on the pcb.

Tim, April 2010
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