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older snapper mower wont start?

i have an older snapper electric start mower..when i turn key all i get is clicking noise..battery is fine spark plug is new and it has gas..but strangely the cord to engine to pull start it wont come out either,,watsup?
joe, April 2010
Would like to know also. TY

D, September 2010
link Click here to see other fixes for Snapper.