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The tablet in my Hoover Softwave D7610 does not come out?

Can any one tell me why the tablet in my Hoover Softwave D7610 does not come out. I also would like to know if anyone has the instruction manual for it.
P.Kohli, April 2010
Neither does mine.
Bad design I guess. The tablet compartment door is unable to open properly as it strikes thge upper basket.

jack armitage, October 2010
link Click here to see other fixes for Hoover.