My rip off alarm company want £90 + vat to come and look at my alarm, having house decorated and the sensor got disturbed and the wires broke, my friend sorted the wires out but after the alarm activated it first read unset and tamper flashed now and again (even thou my code turnt it off it went off now and again on it own) not sure now if battery needs replacing as pad is not lit up now but have had three (the alarm company change and charge everytime they came) but a different engineer has offered to help but he needs the engineer manual..Please help

Jacqui, April 2010

How is the alarm company a rip off? Your decorators cut a cable, your friend bodged a repair. Then you call a professional in and say they charge too much. Ask the decorator for the expence.
Try ringing up Texecom and asking them for a "engineers" manual, they make the panel BTW.
Time to bit the bullet and get a pro in.

A Real Alarm Engineer, April 2010