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Grass Trimer?

I have a Homelite Mighty 26SS Grass Trimmer, the pull rope will not retract. I can rewind it by turning the head (?) but when I pull it again it will not retract automatically. The trimer is just over a year old and has been uesd less than a half dozen times, maybe 2-3 hours running time. What is the problem and, how do I get to the spring mechanism to see if I can find and correct the problem?
DJH, April 2010
Broken starter spring.

Husqvarna man, April 2010
link Click here to see other fixes for Homelite 26SS.