My Creda T622CW has no heat at all on low or high setting, I have cleaned the condenser and fluff filter and emptied out the water from the tray. Is the element broken or is it a thermal switch?

Beaker, May 2006

Peter, not strictly true. There are two switches as you say - one is a thermostat and the other a thermal cut out switch.

To check if these are broken, you need to remove the retaining screw and feel the diaphram - if this is concave (feels pushed in) the thermostat is knacked. Same applies to the thermal switch. If the diaphram is loose and convex, the unit is fine.

Given these little items cost between £10 and £20 each, worth checking before you throw £20 away.... When you're looking to replace thermostat, check for green spot or not. Two models available dependant on age of machine.

To avoid probs with your thermostat, always make sure you allow the drier to complete the full cycle - loads of people pull the laundry out as soon as the cool cycle begins. This will reduce the life of your thermostat over time...

Learned from experience - & wife paid for the spares as aversion therapy!!

Paul Sale, September 2006

The answer to your question is actually elswhere on this site - the most likely solution is to replace two small thermostats sitting directly above the heating element at the back of the machine. They must be changed as a pair. It is less likely to be the heating element!

Peter Boyd, May 2006