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Blomberg DWT 14240 NBL00 Pump Not Functioning?

A month ago a repairman pulled a piece of glass out of the pump and it worked fine. Now it is not pumping the water out again and I am afraid its a similar problem. However, I can't remember how the repairman got at the pump. The online manual is useless. Does anyone have instructions or a pdf file that tells you how to get at the pump? It seems like this is going to be a recurrent problem.
Joseph, May 2010
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