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how can i fix my lawn mower ,qualcast concorde 30?

when cutting , not all the grass is sent into the collection container but back onto the body,why is this happening?
nino p, May 2010
How can I access the motor of my CONCORDE 30 to repair /check the armature

Terry Aitchison, September 2014
Contact Qualcast Consumer Care on 08447360108. If you need any parts visit our website below.

GardeningEssentials.co.uk, September 2010
link Click here to see other fixes for Qualcast.