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my qualcast 17s petrol mower won't turn off?

My qualcast 17s petrol mower won't turn off. It starts 1st time but when I move the throttle to Stop, it won't turn off.

The only way I can get it to stop is to remove the spark plug! What can you suggest I do to fix it?
Robert Beecham, June 2010
Contact Qualcast Consumer Care on 08447360108. If you need any parts visit our website below.

GardeningEssentials.co.uk, September 2010
link Click here to see other fixes for Qualcast 17S.