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how can I fix my creda 1000 supaspeed washing machine?

My machine won't drain properly and the fast spin won't come on - I'm not sure where the filter is on it so I've not checked that, also if it's a 'card' problem where is the card likely to be and can I access it easily?
Bri, June 2010
link Click here to see other fixes for Creda 1000 Supaspeed.