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Why does my American style ff water supply not work?

My Samsung FF has a water and ice compartment in the door of the freezer. The water no longer works and the ice is now in a solid clump rather than cubes. Have changed water filter but feel problem may be is settings.
marie mullan, June 2010
link Click here to see other fixes for Samsung FF.

I can answer this question ...

Why does my American style ff water supply not work?