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Scandinova Fridge Freezer - Fast Freeze shelf not working?

My Scandinova Fridge Freezer has stopped freezing in the top shelf only - the Fast Freeze section. The other shelves are fine and all food is frozen solid but cannot get ice cube tray to freeze or anything on top shelf. Any ideas - is it repairable?
Kathy T, June 2010
Sorry I can't help, but I have exactly the same problem and would love any advice. All I can tell you is that the fats freeze button doesn't create the same loud(ish) sound as before and my fan doesn't seem to be working, but I'm not sure if it's the fan - I replaced the thermostat when it initially went down and I'm pretty sure that's not the issue. Help! :)

Jezz, January 2016