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Reich Single Lever Mixer Keramik Duett- Chrome?

I need to fit a new insert in my Reich Single Lever Mixer Keramik Duett- Chrome taps, but cannot get the chrome plastic surround off. I have managed to get the top lever off, but the chrome sourround won't budge. Any ideas?
Stephen Torr, June 2010
link Click here to see other fixes for Reich Keramik Duett.