I was using my machine and embroidered about 6 items, it then said check top or bottom thread is not cut, after that it will not pick up the thread at all. I have checked that the bobbin and case are clean and correct the thread on top moves easily, but it just will not hold a stitch

sarah from Torquay, July 2010

Hello Sarah,
You may need to retime the machine, type my email address as you say it and not as you see it and I will attach full instructions if you email me.
Ken

drivewithken at blueyonder dot co dot uk, July 2010