I went onto the samsung site and booked an appointment for engineer to come out under warranty that was 4 weeks ago, it says do not call again once logged, but as you have no way on knowing if they recd your message, I did log again...still heard nothing, now 6 weeks, anyone know a different route,, Not to have it working in this heat is maddening. she has a 5 year warranty She freezes up at the bottom of the fridge...
we are nursing it along to keep food cold. Help please

Sue and Steve Clark, July 2010

hello , if you cant get it fixed under warranty , you may want to try ..

ebay item 280542350418 i fixed my f/f with this
quite easy if you are diy minded ..

cheers jake

jake ridley, August 2010

if i send any emails i get confirmation that it has been sent to the recipient successfully and a tick sign (this is what i look for now) do you wish to add this contact to your contacts .any none sent ones should raise a error message FAILED to send to : please recheck details

i'd send them another e mail leaving your land line contact number, your mobile number if you have one 6 weeks + is a log time for service check there site for a complaints number

wirecutterman, July 2010